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Insights & Perspectives

Ideas on productized services, solutions partnerships, and growing through implementation.

Debunking the Myth: Software Implementation Services Can Be Productized!
Perspectives

Figfy's target customer

Mid-market vendors that sell off-the-shelf software to SMBs—and already attract a healthy partner ecosystem—are the ideal stage for implementation innovation: their customers want best-practice setups

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Solutions Partner Ecosystems: The Best Way to Expand into New Markets
Services Strategy

Solutions Partner Ecosystems: The Best Way to Expand into New Markets

Building a solutions partner ecosystem is the fastest, most cost-effective way for software companies to expand into new markets. Partners provide local expertise, reduce costs, and accelerate growth,

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When Productized Services Are Better for Buyers
Productizing Services

When Productized Services Are Better for Buyers

Learn the key differences between productized services and time-and-materials (T&M) services for software implementation. Discover how productized services offer predictability, lower risk, and reflec

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Support Costs Are Lower with Customers Who Get Implementation Services
Services Strategy

Support Costs Are Lower with Customers Who Get Implementation Services

Customers who receive expert implementation services during onboarding face fewer support issues and often contact their implementation partners first when problems arise. This reduces support costs w

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Perspectives

The Implementation Speed Advantage: Why Fast Deployment Wins Markets

Buyers won't wait to see value. Here's how productized implementation services turn deployment speed into your strongest competitive moat — with data from G2, McKinsey, and Forrester.

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Solutions Partnerships

The Hidden Cost of Custom Scoping: Why Your Providers Burn Out

Custom scoping creates an 80% proposal rejection rate, requiring partners to invest 24-40 hours of unpaid work per project win. This leads partners to diversify across multiple platforms and reduces

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Why Partnering with Freelancer Marketplaces Doesn't Work
Perspectives

Why Partnering with Freelancer Marketplaces Doesn't Work

Thinking about partnering with Fiverr Certified or Upwork Partner Experts? Here's what you're actually getting—and why productized services are the smarter path forward.

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NEW Switch Smart Guarantee
Announcements

NEW Switch Smart Guarantee

Already have a partner directory? Now there’s no reason not to switch to Figfy! We’ve made it 100% risk-free and effortless.

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The Biggest Mistake Made in Solutions Partner Programs
Services Strategy

The Biggest Mistake Made in Solutions Partner Programs

Many software companies want partner referrals but overlook a key step: partners need clients first. By sending partners customers, you create a virtuous cycle—helping customers, growing partner busin

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Stop Refunding, Start Retaining: Win with Brand Credits
Services Strategy

Stop Refunding, Start Retaining: Win with Brand Credits

Brand Credits outperform refunds and traditional marketing by turning customer success into loyalty. Figfy makes it simple.

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Protect Buyers from Common Pitfalls of Software Implementation Services
Services Strategy

Protect Buyers from Common Pitfalls of Software Implementation Services

Discover the top pitfalls in software implementation—like poor communication, scope creep, and lack of industry expertise—and how Figfy’s SaaS platform mitigates these risks with productized services,

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Why Partner Directories Don't Work
Solutions Partnerships

Why Partner Directories Don't Work

Partner directories are the yellow pages of software services—outdated, overwhelming, and ineffective. Buyers lose trust and abandon them, leaving solutions partners starved for opportunities.

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